Merchants & Retailers
Improve trade customer sales
Boost loyalty & attract new trade customers
Differentiate against your competitors
Driving growth & loyalty through innovation
Most trade customers buy materials from P&H merchants and retailers online, in-store or via delivery in a ever competitive market.
Merchants and retailers are constantly evolving and innovating to add-value to existing & new trade customers to maintain and develop sales by offering:
- Digital reward programmes
- Same-day online order & delivery
- E-commerce sites, online kit builders
- Fault code tools
- API integrations.
Trade customers are embracing digital value-added platforms and tools if they are easy, free & simple to use.
Sell more parts
with SMARTLINK
Your business may supply installers, contractors, new build house developers and even homeowners & landlords. SMARTLINK enables these trade customer types to secure aftercare that you can then supply.
Trade customers can register their end customers for SMARTReminders and SMARTAlerts to keep the future aftercare.
When the end customer scans the SMARTSticker, SMARTLINK notifies the trade customer via a SMARTAlert. SMARTLINK digitally shows the parts required for an appliance repair and trade customers can digitally buy them from you.
For the trade customers who do not want to or cannot always fulfil aftercare, SMARTRefer enables your trade customers to earn rewards for registering customers on SMARTLINK.
Sell more appliances by
helping your installer win more work
Help installers who can install more of your products with SMARTQuote and SMARTFinance.
Installers can create & send professional quotes for new installations to their customers using SMARTQuote.
The installer is paid at the end of the job, either by the customer or lender, converting more installation opportunities.
Important
The SMARTFinance feature does not require your business or your installer to be FCA regulated. SMARTQuote and SMARTFinance is a free digital service you can offer to your trade customers.